PRIVACY POLICY

Last Updated: [21/01/2025]

This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (EU Regulation 2016/679 - GDPR).

1. Data Controller

The data controller for your personal information is:

PCEXPERIENCE SRL

Address: Via Guglielmo Melisurgo 15 , 80133,Napoli

Email: Hello@patriziacilli.com

2. Personal Data We Collect

We collect and process the following personal data:

• Identification details (name, surname, email address, phone number);

• Browsing data (IP address, login information, browser type);

• Payment information (if necessary for transactions);

• Other information voluntarily provided through contact forms or registration.



3. Purpose of Data Processing

We use your personal data for the following purposes:

• To provide requested services;

• To respond to inquiries or requests;

• To improve our website and user experience;

• To comply with legal obligations;

• To send promotional communications, where explicit consent has been given.



4. Legal Basis for Processing

The legal bases for processing your data are:

• Your explicit consent;

• The necessity of processing for the performance of a contract;

• Compliance with legal obligations;

• Our legitimate interest (e.g., improving services).



5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.



6. Data Sharing

We do not share your personal data with third parties, except in the following cases:

• Service providers necessary for the operation of our business (e.g., hosting, payment processors);

• Public authorities, if required by law.



7. Your Rights

Under the GDPR, you have the following rights:

• Access your personal data;

• Request rectification or deletion of your personal data;

• Restrict or object to the processing of your data;

• Request data portability;

• Withdraw your consent at any time;

• File a complaint with the relevant supervisory authority (e.g., the Data Protection Authority in your country).

To exercise these rights, please contact us using the details provided above.



8. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and for analytical purposes. For more information, please see our Cookie Policy.



9. Data Security

We implement appropriate technical and organizational measures to ensure your personal data is protected against unauthorized access, loss, alteration, or disclosure.



10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated via our website or other official channels.